Stories

No one calls 9-1-1 on a good day 9-1-1 dispatcher

I supervise at a 9-1-1 call center. I recently had a co-worker who began yelling at someone while he was fielding their call.

I walked over towards h...

9-1-1 dispatcher can’t help his own family 9-1-1 dispatcher

I received a 9-1-1 call that caught me off guard— in a way none of the others ever had.

It was a co-worker’s family calling. His brother-in-law was o...